Product Overview...

Administrators Interface:

The administrators are provided with a complex but intuitive set of options that allow for the management of the system. Multiple administrators can be activated, each with his own set of custom permissions and an assigned group of clients; distributing the work load efficiently, as well as keeping information divided and restricted amongst administrators.

The administrator interface shows several information boxes in the main screen. The system transaction requests are sorted and prioritized by importance levels previously set by the administrator. Aside from continuously displaying the new transactions as they come in, the administrator may also choose to receive email notifications to track the system while off-site. Every transaction executed by the administrator automatically performs a series of accounting transactions, minimizing the necessary input from the administrator, as well as deterring human error. Having pre-set fixed values or percentage values in the fee structure, as well as allowing for at-the-moment and per-case adjustments, makes the internal financial operation extremely flexible and accurate. Offering complete control of the data, even in automatic transactions, it produces the possibility to actually calculate, in real time, the profits.

The most recent user messages are shown as they come in and the system can also send email notifications to the administrator about these. The message interface allows for multiple administrators to attend to the messages of their respective assigned groups of clients. A message thread option enhances the ability to understand how the conversation has evolved and which issues have been dealt with by which administrator. Messages can be created and sent to an individual user, a multiple selection of users, a pre-defined group of users or to all the users. The administrators also have the ability to track which messages have been read by the users, which helps during customer service sessions.

Every action performed by users and administrators is logged and saved for future reference as well as back tracking capabilities. The main screen displays the log with the latest events occurring in the system, notifying the administrator of the occurrences in the system, as well as the changes and who is performing them.

User Interface:

The users are provided with secure and controlled access to their Accounts. Features and tools to manage their accounts are enabled by the administrators to permit many degrees of usability and functions. From simple overviews of account types and balances, to quick historical transactions data, the initial screens allow for the most understandable and discernible information summary needed by the users.

The Messaging interface is the key component to bridge the confidential communications needed between the financial entity and its clients, as well as to fortify the internal interaction between system administrators. This messaging interface becomes a dynamic internal email system that allows for extensive communication capabilities by enabling tools and features such as message threading, group messages, urgent messages, message tracking, etc.

Account Transactions are provided to the users through multi-step screens that ensure fool proof self issued requests. These requests are then reviewed by the administrators before they are executed or denied. The system automatically takes care of the entire transaction as well as the creation of the necessary historical bookkeeping records.

The Denovo Bank Software System is very extensive, the best way to learn about the system is to use it. Please click the Demo button below to get access to this great and powerful system.